Vocabulary Study Sheet Troubleshooting

Reboot

Restart your computer

Spyware

Is any technology that aids in gathering information about a person or organization without their knowledge

Virus

A program or programming code that replicates by being copied or initiating its copying to another program, computer boot sector or document

Trojan Horse

A program in which malicious or harmful code is contained inside apparently harmless programming or data in such a way that it can get control of your computer

Anti-Spyware

Is a type of program designed to prevent and detect unwanted spyware program installations and to remove those programs if installed

Anti Virus

Is a class of program that searches your hard drive and floppy disks for any known or potential viruses

Backup

Activity of copying files or databases so that they will be preserved in case of equipment failure or other catastrophe

Spam

Electronic sending of unsolicited bulk email messages

Debug

The process of locating and fixing or bypassing bugs (errors) in computer program code

Drive-by spamming

Is a variation of drive-by hacking in which the perpetrators gain access to a vulnerable wireless local area network (WLAN) and use that access to send huge volumes of spam

Phishing

An e-mail fraud method in which the perpetrator sends out legitimate-looking email in an attempt to gather personal and financial information from recipients

Defrag

Reduces data access time and allows storage to be used more efficiently.